With the modernization of networks accelerating heading into 2018, the promise of more open technologies and more orchestrated ecosystems has become a reality for Communications Service Providers (CSPs) who are now able to spin up, deliver, bill for and manage new services faster and more efficiently than ever.
Over the past 15 years Unified Communication (UC) services have become a normal part of enterprise communications, features like presence and IM along with voice and video are part of our work lives. The advent of cloud-based UC has made it even easier to roll-out sophisticated services to anyone with an internet connection.
As communications networks evolve, interconnects tend to grow in numbers and complexity. Carriers and enterprises are converting core networks to IP, and are using IP to connect with peering entities. For the network core to deal with the emerging universe of applications, networks and devices, those elements must first be normalized at the edge.
(This is the third in a series of three articles regarding how the technology industry is being disrupted and who will be the winners and losers and how the winners are winning).
I’m not sentimental for the good old days as I typically embrace new technology, although I do recognize its impact. In 1995, checking my messages meant checking voice mail from my desk phone, in 2000 it evolved to checking voice mail on my phone and e-mail on my PC, mostly in the office. Today it means checking 6 or 7 different messaging platforms (including consumer tools and social networks) on 3 or 4 different devices – even if I’m on vacation in the most beautiful setting on earth.